![]() ![]() ![]() If someone indulges in such activities and if an official complaint is filed, authorities then reach out to us with a valid court order or subpoena (in some cases alleged victims or authorities directly themselves) providing us the counterpart network logs from the attacked service's servers. If a user intentionally indulges in attacking, hacking, abusing, threatening or other similar unanimously unethical activities (as also detailed in our Terms of Service) the victim (any organization providing a service online) of such attacks would then identify these instances in their network logs. They are just random numbers and reveal nothing. If I were to say that the entire picture is a glimpse of what you were doing online, network logs maintained by PureVPN make up no picture by themselves. The company clarifies that while it does not keep browsing logs that could be used to identify a user and their online activity, it does keep "network logs" which it says "are created and maintained to troubleshoot and optimize a service." PureVPN goes on to say: To avoid further confusion for our customers, and to prevent a skewed and false portrayal of PureVPN, we believe now is the right time to initiate communications." In a fairly lengthy blog post entitled Setting the Record Straight: Addressing VPN Privacy and VPN Logs, PureVPN attempts to maintain - or rescue - its reputation, saying: "Fingers pointed towards PureVPN for all the wrong reasons. ![]() FBI uses PureVPN's 'non-existent' logs to track down internet stalker.In a blog post, the company tries to explain this as it attempts to convince concerned users that it is not logging their activities. The company does exactly this, logging IP addresses and timestamps, and this is how it helped the FBI. Strictly speaking, this is true, but that's not to say that the company doesn’t maintain IP logs that can be used to identify users. This came as something of a surprise to other PureVPN users who were under the impression that using the service made them completely anonymous - a belief strengthened by the company's assertion "We do NOT keep any logs that can identify or help in monitoring a user's activity." Last week it transpired that PureVPN had helped the FBI track down a cyberstalker from Massachusetts. ![]()
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